To secure a good deal, it’s important to gather all relevant information and have it confirmed in writing, either through WhatsApp, email or on the in-app chat from the car classifieds. This documentation serves as evidence and can help protect your interests in case of any discrepancies or issues that may arise later on. By having clear and confirmed information in writing, you establish a solid foundation for negotiation and ensure that both parties are on the same page regarding the terms and conditions of the deal.

Professional car buyers encounter issues like accident cars, rollbacks, US specs sold as GCC, and hidden malfunctions on a daily basis. Unfortunately, most buyers only discover these issues after the deal is done.

Realize that once the deal is finalized, you lose the ability to hold the previous owner accountable for any issues or discrepancies that may arise. Unless you’re prepared…

The Power of Clear Communication

Once you find a car you like, it’s crucial to confirm the facts. Use WhatsApp or Email to verify details such as maintenance history, warranty, service contracts, accident history, specifications, and everything else discussed. Request confirmation from the seller that they will provide the accurate physical documentation.

Accident History

Always inquire about the car’s accident history. If the seller responds with “only minor,” “not with me,” “just a few scratches,” “not that I know of,” or “there’s no accident registration online,” it is highly recommended to conduct a thorough inspection either by yourself or with the assistance of an expert inspector or mechanic. It’s important to be aware that accidents that occurred in Dubai may not be registered online. Therefore, examining the paint readings and closely inspecting the car’s details can help reveal any potential accident-related issues.

When inquiring about a car’s accident history, the possible responses are typically limited to two options:

“YES” or “NO.”

Service Contract & Warranty

If there is a valid service contract for the car, it is important to carefully read and understand the terms and conditions stated in the contract. Some contracts may not be transferable to the new owner, or they may require a fee for transfer. These conditions are typically specified in the service contract. To ensure clarity, it is advisable to contact the agency or company providing the contract and confirm whether you, as the new owner, can use the same service under the same conditions. Additionally, seek confirmation regarding the extent of coverage provided by the contract. Some service contracts may only cover basic maintenance like oil and filter changes, so it’s essential to know the details of what exactly is included in the coverage.

If the car is still under warranty, it is crucial to verify this with the agency or manufacturer. Confirm whether the warranty is transferable to the new owner and understand the extent of the warranty coverage. Additionally, it is important to inquire about the requirement that all services must be performed by the official dealer or a warranty-approved garage. Even if the last oil change or any service has been conducted by a third party, the agency may reject warranty claims from a new owner. Therefore, it is essential to have clarity on these details to avoid any potential warranty issues down the line.

To ensure a seamless transition of warranty, service contracts, and related services, it is advisable to request the seller to send you an email with a No Obligation Certificate (NOC). This certificate confirms their approval to transfer all relevant agreements to you as the new owner.

Car Inspection

With the most important details confirmed in writing, it’s time to proceed with the inspection. It’s important to note that some sellers may only refer to their advertisement as their source of confirmation, but it’s essential to remember that this is not sufficient. Always perform a thorough inspection of the car. If you have any doubts or concerns, it is advisable to call in an experienced inspector or mechanic to assess the vehicle. It’s better to be safe than sorry, and a professional inspection can help identify any hidden issues or potential problems that may not be apparent to an untrained eye.


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